July 1, 2013 (rev)
October 1, 2016 (rev)
January 1, 2017
Every Day in Every Way We…..
Put Our Clients First
Take Care of Customers
Work in Teams
Value our Staff
Are Organized, Utilized, and Valuable
Preserve Leadership Ethics, Accountability, Center Values, and Public Trust
All WWRC employees are expected to treat persons served with respect and dignity and to maintain professional and therapeutic relationship boundaries at all times. All WWRC employees are expected to act as a role model in behavior and social skills for consumers and to refrain from behavior that might be perceived by others as a having dual relationship with WWRC consumers. A dual relationship is when you have a work relationship and at the same time have a personal relationship with a consumer. Validated violations are subject to Commonwealth of Virginia and Agency Human Resource Standards of Conduct policies, regulations and guidelines.
What is a Staff/Consumer Boundary Issue?
If any of the following types of actions or situations are present, a potential boundary issue exists between a WWRC employee and consumer – this list is not intended to be exhaustive, rather provides a sampling of examples.
Discretion should be used when interacting with WWRC consumers in a public place during off-work hours and/or after a consumer's discharge from the Center.
What Do I Do If a Potential Boundary Issue Exists?
If a WWRC employee believes a real or potential boundary issue exists, s/he should immediately report this to their supervisor and/or Division Director. The supervisor and/or Division Director is/are expected to investigate further to validate or invalidate the observation and to take appropriate action, if any, based on the circumstances.
If a prior relationship exists with a WWRC consumer, a WWRC employee is expected to immediately inform his/her supervisor and/or Division Director and the WWRC consumer's assigned Rehabilitation Counselor. The WWRC Rehabilitation Team is expected to determine a plan to ensure the highest quality care that avoids conflict of interest, maintains confidentiality, and preserves ethical boundaries for the WWRC consumer.