An Introduction

 

Wilson Workforce and Rehabilitation Center (WWRC) represents a key and critical component of the Virginia Vocational Rehabilitation (VR) System in the offering and delivery of services that address the comprehensive needs of Agency consumers with complex disabilities so that they gain knowledge, skills, and abilities required to successfully obtain employment or return to work.  Since an average 15-20% of all Agency VR consumers attend WWRC during the life of their VR case, WWRC is intentionally strategic in its planning and delivery of services to help the Agency achieve its RSA-required rehabilitation rates, a measure of the ratio between successful and unsuccessful VR closures in any given year. 

 

The WWRC team continuously strengthens its partnership with DRS through targeting employment opportunities and matching these opportunities with a workforce-driven curriculum, in combination with comprehensive medical and 'wrap-around supports' which are all geared toward the final goal of employment for persons served.  Historically, rehabilitation rates for Agency consumers who have received WWRC services have been demonstrated the highest when they have:

 

  • Simultaneously received medical rehabilitation services, assistive technology, and/or other targeted 'wrap-around supports' as part of their vocational program.
  • Successfully completed a combination of two or more WWRC medical and/or vocational rehabilitation programs within the same VR case.

     

WWRC Scope of Services

In partnership with DARS/DRS and considering VR consumer needs, WWRC continuously assesses workforce demands, industry standards, and shifting economic markets to refine its scope of services and align its resources, staffing patterns, and service/program offerings accordingly.    WWRC's scope of services falls into three main categories:

  • Short-term Vocational/Medical Evaluation & Assessment Services
  • Transitional Vocational/Medical Programs
  • Workforce Training Programs

    The range of assessment services includes (but is not limited to) medical therapy evaluations, assistive technology evaluations, driving evaluations, psychological and behavioral assessments, independent living skills assessments, vocational evaluations, and training program situational assessments.  Assessment services may be used to assist in determining eligibility for VR services and to assist in rehabilitation planning and service implementation.

    WWRC's main transition-focused programs are its school-to-work Postsecondary Education Rehabilitation Transition (PERT), the Pre-employment Readiness and Education Program (PREP), and the Rothrock Hall Medical Rehabilitation Program.  PERT and PREP are endorsed by the Virginia Department of Education and the PERT Program represents a collaborative partnership with local school divisions and DRS Offices across the Commonwealth.  The Rothrock Hall Medical Rehabilitation Program provides a 24/7 therapeutic environment to receive post-acute short term medical therapies, assistive technology assessments, and vocational evaluation to improve independence and to determine potential for vocational training or employment.  The client's program is provided by a medical team to meet the comprehensive physical, cognitive, and sensory needs that occur post spinal cord injury, stroke, traumatic brain injury, or other neurological/orthopedic conditions. 

    WWRC's Workforce Training Programs are designed, implemented, and evaluated against business and industry standards.  WWRC's relationship with Agency Business Development Managers and Placement Counselors is critical to the linkage between WWRC training program curriculum, community-based internships, and employer partnerships that result in strengthened employment outcomes for persons served.

WWRC Admissions Criteria

 

WWRC accepts applications of any individual with a disability whose needs are compatible with the structure, staff, and other WWRC resources.  Primary consideration is given to VR consumers pursuing vocational goals through the Virginia Department for Aging and Rehabilitative Services' Division of Rehabilitative Services (DARS/DRS).  The WWRC Admissions Department is the centralized point of contact for all referrals to the Center. 

 

WWRC provides services without discrimination regarding race, color, creed, sex, national origin, age, or disability in compliance with Title VI of the civil Rights Act of 1964 and the Disability Act of 1990.  All applicants have the right to file complaints and to appeal decisions according to regulations governing this process. 

 

The WWRC admissions process is highly focused on "getting clients into WWRC".  WWRC's Admissions Committee only reviews cases for risk as we rely on the DRS rehabilitation professionals to make a determination about someone's feasibility to be employable. So, what would exclude someone from coming to WWRC?

 

  • Consumers must not present any risk to themselves or others.
  • Consumers must be willing and have the capacity to benefit from WWRC services.
  • Consumers must not have any pending criminal charges -- if a legal charge has been adjudicated then we can review the appropriateness for WWRC admission.  Just because someone has had legal issues in the past does not necessarily mean they are ineligible for WWRC. 
  • Consumer is a registered sex offender or has been charged with predatory behavior.  

Decisions about admissions (click link for admissions criteria) are based on an individual's potential to live on campus safely while learning employment skills; As long as the consumer has demonstrated they are stable and ready to commit to a vocational rehabilitation goal, WWRC will  consider admission.   

 

Role of WWRC Admissions Committee

 

The WWRC Admissions Committee is accountable for oversight of referrals where there is an identified 'red flag' risk management concern through normal admissions procedures.   The Admissions Committee is authorized to seek clarification and/or additional information from the referring DRS Rehabilitation Counselor to determine if the individual will be safe to self and others in the WWRC living and learning environment during their stay in residence.  Emphasis is placed on effective communications and partnerships with DRS within the context of an overall 'risk assessment'.  Examination of vocational potential is not conducted at time of admissions, rather is deferred to professional medical/vocational assessment services post-admission.

 

The Admissions Committee Charter can be found in Section 5 of this Governance Manual. 

 

Maintaining Residence and Enrollment Status

 

Quality Behavior 'Wrap-Around Support Services' delivered through a multi-disciplinary rehabilitation team in a residential living and learning environment  are essential to the vocational success of VR consumers attending WWRC.   Due to the nature and complexity of presenting disabilities for WWRC consumers-in-residence, it is reasonable to expect that some individuals will demonstrate social behaviors that require remediation as part of the comprehensive rehabilitative experience.  Family members and funding sources expect WWRC to provide a safe campus where behavior standards are monitored and exceptions are addressed. 

 

WWRC believes that proactive behavioral education and intervention are the best course for providing a safe and stable living and learning environment.   WWRC's residential experience facilitates a powerful context in which clients not only gain independence, but prepare for successful (re)entry to the workforce.  A separate reference document in Section 4 of this Governance Manual describes key goals of the WWRC Behavioral Program and differentiates/clarifies the role of the Rehabilitation Counselor, Behavior Coordinator, Behavior Specialist, Psychological Services, Campus Administrator, Police Department, and Individual Staff Members within WWRC's defined Behavioral Program. 

 

To maintain residence and program enrollment at WWRC, consumers must be actively engaged in their defined rehabilitation program, maintain compliance with campus behavior standards and expectations, and demonstrate measurable and timely progress towards attainment of written rehabilitation goals as determined by their assigned Rehabilitation Team. Having an adequate medication supply and taking medications as prescribed is required for WWRC admissions and is critical to the success of clients attending WWRC as well as to the safety of the WWRC campus environment.   Non-compliance is a violation of WWRC's Student Code of Conduct and will be addressed in accordance with the Center's protocol on management of student behaviors.  

 

Discharge

 

WWRC's role as a key and critical partner in the Virginia VR System begins during pre-admissions business processes and extends through completion of the individual's rehabilitation program.  WWRC services conclude at discharge.  The Rehabilitation Team, led by the designated WWRC Rehabilitation Counselor, is responsible for convening a team meeting, a minimum of 45 days prior to the anticipated program completion date, to facilitate a successful transition process back to the home community.   

 

The full range of community transition options are considered by the Rehabilitation Team as part of the planning process; however WWRC's role concludes at discharge from the Center.  At that time, the local DRS Counselor, a member of the WWRC Rehabilitation Team, assumes lead responsibility for helping the VR consumer successfully transition back to the home community or other option(s) and pursue 'next steps' in the VR process. 

 

The WWRC Rehabilitation Team is expected to facilitate discharge from campus in accordance with the following conditions:

 

Discharge TriggerTimeline
  • Successful completion of rehabilitation program
By 5 PM on the day services are concluded
  • If there is a demonstrated pattern of non-compliance with campus behavioral expectations due to the consumer's inability or unwillingness to respond to strategically planned interventions
By 5 PM on the day services are concluded
  • Consumer-in-residence presents a threat or danger to self or others:  this includes medication management non-compliance

Immediately*

 

 

 

*WWRC will facilitate transition of consumers with psychological, behavioral, or medical emergencies to an appropriate disposition which can include transition to family, psychiatric hospitalization if required, arrest/jail, or homeless shelter in extreme circumstance or if other options are not available. Special consideration is provided for minors and consumers with medical or other conditions beyond their control.

 

The WWRC Residential Services Director and the Counselor Manager are accountable to co-facilitate and oversee all discharge transitions to appropriate services.  If unique extenuating circumstances exist, the assigned WWRC Rehabilitation Counselor may seek approval for a brief time extension.  Timeline exceptions will be considered on a case-by-case basis and will be the exception, not the norm.   Decisions reached by the Residential Services Director and Counselor Manager are final.