Woodrow Wilson Rehabilitation Center

Community Supports Services Team Charter

August  2013

Revised: September 2016



The Community Supports Services Team is charged with the responsibility for overseeing any and all activities, policies, procedures, practices, philosophy and culture related to pro-social supports at WWRC. Further this team is charged with insuring those pro-social supports are person-centered positive and increase the likelihood of a successful vocational outcome for all members of the WWRC community. This is accomplished by:

  • Annually review and make recommendations for Executive approval, minimal behavioral standards that clients must comply with in order to maintain enrollment at the rehabilitation center.
  • Annually recommend for Executive approval/implementation, the Training Content as well as skill levels that staff require in behavioral observation and reporting;
  •  Annually recommend for Executive approval/implementation employee work profile responsibilities for monitoring, reporting and or providing behavioral intervention;
  • Annually recommend for Executive approval/implementation education and training that promotes pro-social behavior and independence;
  • Provide an annual assessment and relevant recommendations on the competency level of the workforce annually to monitor behavior against published standards and report and or intervene with socially unacceptable behaviors;
  • Monitor business processes that enable effective structured counseling and or intervention for clients displaying chronic minor behavioral problem;
  • Monitor "interface strategies and processes" that ensure there is an effective continuum between staff who provide behavioral interventions with the police who are required to respond to violent or dangerous behavior;
  • Monitor macro-level business processes that ensure the removal of clients who become a danger to self of others and the effectiveness of "discharge dispositions."
  • Monitor the menu of wrap around supports to insure these supports meet the needs of the WWRC population and support the overall goals and mission of WWRC. This includes reviewing and sanctioning any new wrap around supports that are proposed and phasing out supports that are no longer necessary or relevant to the needs of the WWRC student population and support the overall goals and mission of WWRC.


Wrap around supports at WWRC are defined as: A person-centered series of programs and services to develop problem-solving skills, coping skills, and self-efficacy to increase the likelihood of a successful vocational outcome for all members of our community.


Scope of Authority:

The Behavior Steering Committee is a leadership committee with the authority to implement and insure compliance with operational policies, procedures, and practices related to individual, group, or community intervention at WWRC. This committee also has the authority to implement or phase out any program or service related to behavior intervention or behavior change.



1.  Rehabilitation Counseling Manager

2.  Director of Vocational Training Services

3.  Director of Behavioral Health

4.  Dean of Students & Division Director, Residential Services

5.  Behavioral Coordinator

6.  Safety and Risk Management

7.  Chief of Campus Police

8.  Director of Medical Services

Other members may be added for consultative purposes on an as needed basis. The chair of this committee shall be appointed by the Center Director.



This committee shall meet once per month to conduct routine business. Additional meetings may be scheduled on an as needed basis.

Performance Assessment:

Performance measures for this team:

  • Assessment of the behavioral stability of the WWRC environment gained by analysis of behavioral documentation data through partnership with ODQA.
  • Assessment of student feedback through group completion surveys at the conclusion of group activities, exit surveys upon discharge, and student feedback groups conducted quarterly.
  • Evaluations by staff at the conclusion of WWRC Behavioral Awareness and Intervention Training.