Note: Federal fiscal year is October 1 through September 30.
The employment outcome should be consistent with an individual's unique strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choice. Employment outcome occupations are listed in the Occupational Information Network-Standard Occupational Classification (O*NET-SOC) Titles published by the U.S. Department of Labor (including self-employment in an occupation).
Chapter 5, PLAN, Policy 2, Section B3.
[REVISED: 12/1/2016 ]
If an Informal Administrative Review, mediation, or hearing is requested within the appeal deadline, even after the case is closed, it may be necessary to continue to provide vocational counseling and guidance and other services pending the outcome of the appeal (see
Chapter 15, APPEALS, Policy 3).
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The Closed- Rehab Letter in AWARE (with PES, without PES, or Partnership Plus version as appropriate to the case) shall be used for cases closed in Closed - Rehab status after the VR client agrees to close the case. No earlier than day 90 in Employed status, the counselor shall provide the Letter to the individual, supplemented by appropriate modes of communication as necessary (per 2016
Federal Regulation 34 CFR § 361.56). The case may be closed the same day.
The 30-day Closure Notice letter in AWARE with 30-day deadline to request a consultation regarding the closure decision, supplemented by other appropriate modes of communication as necessary, shall be provided to the individual before Closed – Other status, except when closure reason is:
Guidance: If the case is in Application status, the waiting period for the individual's response to the closure notification letter could result in the case being kept in Application status past the deadline to make an eligibility determination. However, this is acceptable and should be taken into consideration when reviewing the AWARE report of cases past the deadline.
The counselor shall obtain the individual’s agreement to close the case and then shall provide the Successful PES Closure letter and close the case in Closed – Other status. Non-response to the letter is not sufficient documentation of client agreement.
At case closure, the counselor shall update the AWARE Closure screen so DRS can report accurate closed case data to the Rehabilitation Services Administration (RSA) (per 2016
Federal Regulation 34 CFR § 361.40).
At case closure for SSI/SSDI clients, the Ticket to Work screen must be completed and the Closed - Rehab Partnership Plus letter must be sent.
If personal injury legal action has been taken or is pending, the counselor shall, if not already done, complete and send the RS-457 to Fiscal, give a copy to the VR client, and keep a copy in the case record (it should be saved electronically).
When closing a case from PES status, update the Closure Follow Up Layout screen (for instructions see AWARE Manual).
See Policy 3: Section A1 of this chapter.
Twelve-month review of a case closed because the disability is too severe to achieve an employment outcome shall be completed in AWARE.
If 1) the case was closed in Closed-Other status, and 2) the reason was due to disability too significant for the individual to benefit from vocational rehabilitation services in terms of an employment outcome or unfavorable medical prognosis, the counselor shall review the case within 12 months of the closure (per 2016
Federal Regulation 34 CFR § 361.43). The purpose of the review is to assess whether the individual’s circumstances have changed to the point that the individual can benefit from services in terms of achieving an employment outcome and to decide whether to reopen the case. The counselor shall review the case annually thereafter if requested by the individual or by the individual’s representative, as appropriate (per 2016
Federal Regulation 34 CFR § 361.43). The counselor should consider whether a rehabilitation technology assessment is appropriate (per 2016
Federal Regulation 34 CFR § 361.43). The counselor shall (per 2016
Federal Regulation 34 CFR § 361.43) document the results of the review in AWARE.
It is required that the counselor review the following cases after case closure (per 2016
Federal Regulation 34 CFR § 361.55):
Links to the Code of Federal Regulations (CFR) are currently unavailable while we await federal changes to the vocational rehabilitation program. Upon promulgation of the final regulations the links will be updated and activated.